At PetPrime (https://petprime.thestoneandbeam.com/), we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment information, which you provide when you place an order or register for an account.
- Automatically Collected Information: This includes information such as your IP address, browser type, operating system, browsing behavior, and usage patterns through cookies and similar technologies.
- Transactional Data: Details of products you purchase from our site and other interactions with our services.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process your orders, handle payments, and deliver products to you.
- Customer Support: To respond to your inquiries, provide customer service, and address any issues with your order.
- Marketing Communications: To send you updates about our products, offers, and promotions (with your consent).
- Website Improvement: To analyze usage trends, improve site performance, and enhance user experience.
- Legal Compliance: To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party vendors who assist in payment processing, shipping, or website management.
- Legal Requirements: If required by law, we may disclose your information to comply with legal proceedings or investigations.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct or update any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You may unsubscribe from marketing communications at any time by following the instructions in the emails we send.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PetPrime
Email: [email protected]
Thank you for trusting PetPrime with your personal information. We are committed to ensuring your privacy and protecting your data.